Pharmacists are supported by a team of trained staff working under their direct supervision. They can include pharmacy technicians, accredited checking technicians and dispensing assistants.
A dispensing assistant, also known as a pharmacy assistant, is an important member of the pharmacy team. Dispensing assistants work on the front line of health care supporting patients in a range of community settings.
They work under the supervision of a pharmacist and help the pharmacist and pharmacy technician.
What does a dispensing assistant do?
Dispensing assistants are often the first point of contact for patients. They play an essential role in:
- receiving prescriptions
- assembling prescribed items
- assisting in the issuing of prescribed items
- ordering, receiving and maintaining medicine stock
- listening and providing advice to patients
- efficient running of the dispensary
How do I become a dispensing assistant?
Dispensing assistants work under the guidance of a pharmacist.
- Training to become a dispensing assistant is vocational and you will need to be employed by a community pharmacy either full time or part time.
- The entry requirements vary by employer but applicants usually require GCSEs or equivalent.
- While employed, you will need to take the relevant modules of the Level 2 certificate in pharmacy service skills. This qualification must be recognised or accredited by the General Pharmaceutical council.
| Pharmacists are supported by a team of trained staff working under their direct supervision. They can include:
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